Hosting, server & email

Business Email Migration

Move business email with a clear account list and a realistic cutover plan. We review the source and destination services, mailbox data and domain settings, then agree what will move and how users will access email afterwards. Mailbox migration is distinct from website hosting and application email configuration.

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When this service is useful

When this is the right fit.

A business is changing its email provider or bringing domain email into a managed service.
Mailbox access and delivery need to remain understandable while hosting or domain settings change.
Existing accounts, aliases and user devices need an agreed inventory before migration.

Typical problems

Problems we can help solve.

Mailbox continuity, DNS and user cutover responsibilities have not been aligned for the move.
DNS records conflict or their current purpose is undocumented.
Mailbox migration and application sending have been treated as the same workflow.
Delivery, authentication or cutover checks are incomplete.

What the work can include

Work shaped around your needs.

The final proposal is based on evidence and access, so the work remains relevant to the real environment rather than a generic package.

Inventory agreed mailboxes, aliases, forwarding rules and shared-address requirements.
Confirm source and destination access, licensing and supported migration methods.
Define which messages, folders, contacts or calendars the selected tools can transfer.
Plan mail-routing and authentication settings with a documented cutover and fallback approach.
Check representative sending, receiving and user sign-in after the approved move.

Delivery and verification

Clear steps. Checked at every stage.

Mesh Creation keeps scope, approval, verification and the recovery path visible throughout delivery.

Confirm authoritative account access and preserve the current record set.
Confirm representative historical mail, inbound delivery and outbound sending after the authorised cutover.
Check public resolution and agreed sending or receiving paths after the change.

Scope boundaries

Agree the scope before work starts.

Access, dependencies, environments, acceptance, handover and ongoing responsibility are made explicit. Assumptions are recorded rather than hidden inside delivery.

What shapes the proposal

The number and size of mailboxes and the supported source and destination systems.
Whether contacts, calendars, shared mailboxes or archives need separate handling.
Licences, domain access and user availability for device setup.
Retention requirements, acceptable disruption and the support period after cutover.

Registry, mailbox and provider charges remain with their respective providers.
Inbox placement and DNS propagation timing cannot be guaranteed, and historical mailbox repair requires explicit scope.

Frequently asked questions

Useful questions before starting.

Does every mailbox item transfer automatically?

Not always. Supported data types and folder behaviour vary by provider and migration method. We agree what is included, test representative data and identify exclusions before the move.

Will changing website hosting move our email too?

Not necessarily. Email can remain with a separate provider. We review current mail-routing records and dependencies so a website move does not accidentally change the email plan.

Are email subscriptions included?

Provider licences, storage and subscription fees are identified separately from implementation. The business approves the chosen service and owns its accounts.

Can you guarantee uninterrupted delivery?

We plan the cutover and check representative delivery, but provider behaviour, existing configuration and user devices can cause disruption. Timing, fallback arrangements and post-move support are agreed in advance.

Relevant work and guidance

Explore the next decision.

Email and SMTP configuration
Set up application delivery or diagnose an existing email configuration.
Coordinate a website hosting move
Keep website and email dependencies clear during cutover.
Agree continuing technical support
Define the checks and support responsibilities after the move.

Start a conversation

Share the context for your project.

Share the current and intended email providers, approximate mailbox count and any planned hosting or domain change. Do not send passwords, mailbox exports or private messages through the enquiry form.

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Start with the real constraint

What needs to work better?

Share the product, platform or workflow that needs to be built, modernised or made easier to operate.

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