Suppliers may be pricing different work. Start with the customer task: requesting a quote, booking a visit or buying a product.
List the important page types and actions.
A catalogue and a brochure site can have the same page count but different requirements.
Agree who supplies copy, images and translations.
Mark what will be reused, rewritten or created before setting milestones.
List forms, CRM, payments and booking tools.
Explain the expected result and what should happen if a connection fails.
Inventory useful pages and files.
If a URL changes, map it to the right new destination and include redirect checks in the scope.
Choose checks you can witness: enquiry delivery, editing, payments, key redirects and a usable handover.
Define customer journeys, content ownership, integrations, useful URLs and acceptance checks before comparing website redesign proposals.
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More storiesReview scope, exclusions, milestones and support together. Use the full guide's checklist to give every supplier the same brief.