01

Paid, but where is the order?

A shopper pays and closes the tab. Check whether your store still records the payment and connects it to an actionable order.

AI illustration
02

Verify payment on the server

For Stripe Checkout, verify signed webhook events on the server.

Do not rely only on the shopper reaching the thank-you page.

03

Connect the right records

Keep order and payment references together.

Check amount, currency and payment status before releasing the order.

04

Handle repeated events safely

Payment notifications can repeat.

Test that processing the same event again does not repeat stock changes or fulfilment.

05

Keep pending understandable

Some payment methods confirm later.

Show an accurate pending state and handle the final success or failure before dispatch.

06

Test an interrupted checkout

In test mode, close the browser after paying, repeat an event and try a failed payment.

Compare the customer and staff views.

Customer paid but no order appeared: review the checkout handoff

Trace a completed payment into an actionable order, test interrupted and repeated events, and define a useful reconciliation process.

Read the full guide on MeshCreation →

Find the explanation, a practical checklist and relevant help in the full guide.

The cover and supporting illustrations were generated with AI.

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07

Find and own the exceptions

Match successful payments to orders and assign mismatches for review. The full guide includes the test cases and reconciliation checklist.

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